The Emotional Labour of Nursing Revisited

Can Nurses Still Care?

Author: Pam Smith

Publisher: Macmillan International Higher Education

ISBN: 1137296607

Category: Medical

Page: 248

View: 2675

As nurses become responsible for increasingly technical service delivery, has the profession lost its focus on the emotional and human aspects of the role? Do care and compassion remain at the heart of contemporary nursing practice? In this major reworking of a classic text, respected author Pam Smith emphasizes the continued relevance of emotional labour within the modern healthcare context. Revisiting her original findings in light of fresh theoretical perspectives and data drawn from her own new research studies, Smith explores the ways in which the experience of learning nursing and caring is changing in the twentyfirst century. A vivid example of the significance of nursing's evidence base, this timely new edition: ■ addresses the most emotionally challenging aspects of the nursing role, including encountering death and dying on the ward; ■ examines the impact of race, age, gender and violence in providing patientcentred care; ■ interrogates the importance of the role of practice educators and mentors in practice settings. An inspiring text for the next generation of nurses, The Emotional Labour of Nursing Revisited is an essential read for anyone interested in the contemporary challenges of keeping the whole person at the centre of their practice.
Posted in Medical

Psychology and Sociology in Nursing

Author: Benny Goodman

Publisher: Learning Matters

ISBN: 1473927552

Category: Medical

Page: 224

View: 3349

Nurses have to be aware of a range of sociological and psychological issues in order to provide holistic care. This book explores sociology and psychology relevant to nursing and explains why it is so important to understand these disciplines in order to be a good nurse. It is written specifically for nursing students, and clearly explains the key concepts using nursing case studies and examples. Chapters move from individual and personal issues onto wider society as a whole and explore the psychological and sociological basis of all aspects of nursing practice.
Posted in Medical

Understanding Sociology in Nursing

Author: Helen Allan,Michael Traynor,Daniel Kelly,Pam Smith

Publisher: SAGE

ISBN: 1473965632

Category: Medical

Page: 200

View: 4324

Provides students with insights into key contemporary debates and events to demonstrate the relevance of sociology and its practical application to modern nursing. This textbook helps student nurses make the leap from a narrow focus on the physical problems of their patients to a broader understanding of the whole person and the contexts of care which will help them succeed as compassionate nurses. Written directly for nurses, it focuses on the individuals and families in their care, the organisations they work in, and the factors which affect their practice. Key features include: * Case studies and scenarios to help students relate sociology to real life examples * Reflection points to help students critically engage with the discussion * Learning outcomes and chapter summaries for revision * Definitions of key terms in each chapter
Posted in Medical

Compassion in Nursing

Theory, Evidence and Practice

Author: Alistair Hewison,Yvonne Sawbridge

Publisher: Macmillan International Higher Education

ISBN: 1137443707

Category: Medical

Page: 240

View: 2494

Is nursing in England experiencing a fundamental moral crisis? A number of recent high-profile reports about the state of nursing care in English hospitals certainly add weight to this argument; however, although the intense media attention on the decline of compassion in nursing has highlighted some of the issues, it has neither explained the underlying causes nor signalled a realistic solution. In this timely and important book, a collection of expert authors with a wealth of academic and practice experience examine the multitude of areas that need to be understood, and issues that must be addressed, before the policy recommendations triggered by the latest furore can be realised. These include: • Policy perspectives on compassion • Analysis of the historical roots of the concept of compassion • Examination of compassion in a contemporary nursing context, including patients' perspectives • The organisation of services to deliver compassion • Approaches to supporting staff to provide compassionate care. Compassion in nursing has become an issue of national attention in England; however, there has been a tendency for sensationalised reports to win out over analysis. This book explores the issues involved in more detail and depth. It is an essential resource for nursing students, practising nurses and health service managers, and anyone else interested in creating a compassionate health service.
Posted in Medical

Health Promotion and Public Health for Nursing Students

Author: Daryl Evans,Dina Coutsaftiki,C. Patricia Fathers

Publisher: Learning Matters

ISBN: 1526412128

Category: Medical

Page: 176

View: 5901

Preventing illness and improving the general health of the population is a vital priority for the health service with nurses expected to play a central role. Written using clear language this book explains what health promotion is and how it interacts with public health. It shows how health promotion can be implemented while drawing on the main theories, models and evidence that inform practice. The book covers the essential topics like lifestyle changes, health screening and patient education giving you the necessary tools and confidence to integrate health promotion into your day to day nursing practice. Transforming Nursing Practice is a series tailor made for pre-registration student nurses. Each book in the series is: Affordable Mapped to the NMC Standards and Essential Skills Clusters Focused on applying theory to practice Full of active learning features ‘The set of books is an excellent resource for students. The series is small, easily portable and valuable. I use the whole set on a regular basis.’ - Fiona Davies, Senior Nurse Lecturer, University of Derby
Posted in Medical

Emotion in Organizations

Author: Stephen Fineman

Publisher: SAGE

ISBN: 1446228215

Category: Business & Economics

Page: 304

View: 3999

`This is an insightful book... offers an in-depth understanding of the dynamics at work within organizations, but also offers ways forward for new researchers. [A]n original contribution to the area of occupational psychology. The book is appropriate for people who want to study organizational behaviour and occupational psychology. It is thought-provoking and practical' - Profbooks.com Reviews This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations. The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interviews, confessions, ethnographies and observations the way feeling and emotion lie at the heart of organizational functioning.
Posted in Business & Economics

The Managed Heart

Commercialization of Human Feeling

Author: Arlie Russell Hochschild

Publisher: Univ of California Press

ISBN: 0520951859

Category: Social Science

Page: 339

View: 1078

In private life, we try to induce or suppress love, envy, and anger through deep acting or "emotion work," just as we manage our outer expressions of feeling through surface acting. In trying to bridge a gap between what we feel and what we "ought" to feel, we take guidance from "feeling rules" about what is owing to others in a given situation. Based on our private mutual understandings of feeling rules, we make a "gift exchange" of acts of emotion management. We bow to each other not simply from the waist, but from the heart. But what occurs when emotion work, feeling rules, and the gift of exchange are introduced into the public world of work? In search of the answer, Arlie Russell Hochschild closely examines two groups of public-contact workers: flight attendants and bill collectors. The flight attendant’s job is to deliver a service and create further demand for it, to enhance the status of the customer and be "nicer than natural." The bill collector’s job is to collect on the service, and if necessary, to deflate the status of the customer by being "nastier than natural." Between these extremes, roughly one-third of American men and one-half of American women hold jobs that call for substantial emotional labor. In many of these jobs, they are trained to accept feeling rules and techniques of emotion management that serve the company’s commercial purpose. Just as we have seldom recognized or understood emotional labor, we have not appreciated its cost to those who do it for a living. Like a physical laborer who becomes estranged from what he or she makes, an emotional laborer, such as a flight attendant, can become estranged not only from her own expressions of feeling (her smile is not "her" smile), but also from what she actually feels (her managed friendliness). This estrangement, though a valuable defense against stress, is also an important occupational hazard, because it is through our feelings that we are connected with those around us. On the basis of this book, Hochschild was featured in Key Sociological Thinkers, edited by Rob Stones. This book was also the winner of the Charles Cooley Award in 1983, awarded by the American Sociological Association and received an honorable mention for the C. Wright Mills Award.
Posted in Social Science

Working the Skies

The Fast-Paced, Disorienting World of the Flight Attendant

Author: Drew Whitelegg

Publisher: NYU Press

ISBN: 0814794734

Category: Social Science

Page: 291

View: 7256

Get ready for takeoff. The life of the flight attendant, a.k.a., stewardess, was supposedly once one of glamour, exotic travel and sexual freedom, as recently depicted in such films as Catch Me If You Can and View From the Top. The nostalgia for the beautiful, carefree and ever helpful stewardess perhaps reveals a yearning for simpler times, but nonetheless does not square with the difficult, demanding and sometimes dangerous job of today's flight attendants. Based on interviews with over sixty flight attendants, both female and male labor leaders, and and drawing upon his observations while flying across the country and overseas, Drew Whitelegg reveals a much more complicated profession, one that in many ways is the quintessential job of the modern age where life moves at record speeds and all that is solid seems up in the air. Containing lively portraits of flight attendants, both current and retired, this book is the first to show the intimate, illuminating, funny, and sometimes dangerous behind-the-scenes stories of daily life for the flight attendant. Going behind the curtain, Whitelegg ventures into first-class, coach, the cabin, and life on call for these men and women who spend week in and week out in foreign cities, sleeping in hotel rooms miles from home. Working the Skies also elucidates the contemporary work and labor issues that confront the modern worker: the demands of full-time work and parenthood; the downsizing of corporate America and the resulting labor lockouts; decreasing wages and hours worked; job insecurity; and the emotional toll of a high stress job. Given the events of 9/11, flight attendants now have an especially poignant set of stressful concerns to manage, both for their own safety as well as for those they serve, the passengers. Flight attendants, originally registered nurses charged with attending to passengers' medical needs, now find themselves wearing the hats of therapist, security guard and undercover agent. This last set of tasks pushing some, as Whitelegg shows, out of the business altogether.
Posted in Social Science

Cancer Care for the Whole Patient

Meeting Psychosocial Health Needs

Author: Institute of Medicine,Board on Health Care Services,Committee on Psychosocial Services to Cancer Patients/Families in a Community Setting

Publisher: National Academies Press

ISBN: 0309134161

Category: Medical

Page: 454

View: 9068

Cancer care today often provides state-of-the-science biomedical treatment, but fails to address the psychological and social (psychosocial) problems associated with the illness. This failure can compromise the effectiveness of health care and thereby adversely affect the health of cancer patients. Psychological and social problems created or exacerbated by cancer--including depression and other emotional problems; lack of information or skills needed to manage the illness; lack of transportation or other resources; and disruptions in work, school, and family life--cause additional suffering, weaken adherence to prescribed treatments, and threaten patients' return to health. Today, it is not possible to deliver high-quality cancer care without using existing approaches, tools, and resources to address patients' psychosocial health needs. All patients with cancer and their families should expect and receive cancer care that ensures the provision of appropriate psychosocial health services. Cancer Care for the Whole Patient recommends actions that oncology providers, health policy makers, educators, health insurers, health planners, researchers and research sponsors, and consumer advocates should undertake to ensure that this standard is met.
Posted in Medical

The Future of Nursing

Leading Change, Advancing Health

Author: Institute of Medicine,Committee on the Robert Wood Johnson Foundation Initiative on the Future of Nursing, at the Institute of Medicine

Publisher: National Academies Press

ISBN: 0309208955

Category: Medical

Page: 700

View: 9193

The Future of Nursing explores how nurses' roles, responsibilities, and education should change significantly to meet the increased demand for care that will be created by health care reform and to advance improvements in America's increasingly complex health system. At more than 3 million in number, nurses make up the single largest segment of the health care work force. They also spend the greatest amount of time in delivering patient care as a profession. Nurses therefore have valuable insights and unique abilities to contribute as partners with other health care professionals in improving the quality and safety of care as envisioned in the Affordable Care Act (ACA) enacted this year. Nurses should be fully engaged with other health professionals and assume leadership roles in redesigning care in the United States. To ensure its members are well-prepared, the profession should institute residency training for nurses, increase the percentage of nurses who attain a bachelor's degree to 80 percent by 2020, and double the number who pursue doctorates. Furthermore, regulatory and institutional obstacles -- including limits on nurses' scope of practice -- should be removed so that the health system can reap the full benefit of nurses' training, skills, and knowledge in patient care. In this book, the Institute of Medicine makes recommendations for an action-oriented blueprint for the future of nursing.
Posted in Medical

The Complexities of Care

Nursing Reconsidered

Author: Sioban Nelson,Suzanne Gordon

Publisher: Cornell University Press

ISBN: 9780801473227

Category: Business & Economics

Page: 211

View: 2352

"Nursing, everyone believes, is the caring profession. Texts on caring line the walls of nursing schools and student shelves. Indeed, the discipline of nursing is often known as the ‛caring science.’ Because of their caring reputation, nurses top the polls as the most-trustworthy professionals. Yet, in spite of what seems to be an endless outpouring of public support, in almost every country in the world nursing is under threat, in the practice setting and in the academic sector. Indeed, its standing as a regulated profession is constantly challenged. In our view, this paradox is neither accidental nor natural but, in great part, the logical consequence of the fact that nurses and their organizations place such a heavy emphasis on nursing's and nurses' virtues rather than on their knowledge and concrete contributions."-from the Introduction In a series of provocative essays, The Complexities of Care rejects the assumption that nursing work is primarily emotional and relational. The contributors-international experts on nursing- all argue that caring discourse in nursing is a dangerous oversimplification that has in fact created many dilemmas within the profession and in the health care system. This book offers a long-overdue exploration of care at a pivotal moment in the history of health care. The ideas presented here will foster a critical debate that will assist nurses to better understand the nature and meaning of the nurse-patient relationship, confront challenges to their work and their profession, and deliver the services patients need now and into the future.
Posted in Business & Economics

I Wasn't Strong Like This When I Started Out: True Stories of Becoming a Nurse

Author: Lee Gutkind

Publisher: Underland Press

ISBN: 193716313X

Category: Medical

Page: 320

View: 2104

This collection of true narratives reflects the dynamism and diversity of nurses, who provide the first vital line of patient care. Here, nurses remember their first “sticks,” first births, and first deaths, and reflect on what gets them though long, demanding shifts, and keeps them in the profession. The stories reveal many voices from nurses at different stages of their careers: One nurse-in-training longs to be trusted with more “important” procedures, while another questions her ability to care for nursing home residents. An efficient young emergency room nurse finds his life and career irrevocably changed by a car accident. A nurse practitioner wonders whether she has violated professional boundaries in her care for a homeless man with AIDS, and a home care case manager is the sole attendee at a funeral for one of her patients. What connects these stories is the passion and strength of the writers, who struggle against burnout and bureaucracy to serve their patients with skill, empathy, and strength.
Posted in Medical

Nurse Retention Toolkit

Everyday Ways to Recognize and Reward Nurses

Author: Lydia Ostermeier,Bonnie Clair

Publisher: HC Pro, Inc.

ISBN: 1601462441

Category: Medical

Page: 155

View: 4540

Meet your long-term retention goals with the more than 50 techniques included in the" Nurse Retention Toolkit." Use the retention methods that work and are appreciated by your nursing staff.
Posted in Medical

First, Do Less Harm

Confronting the Inconvenient Problems of Patient Safety

Author: Ross Koppel,Suzanne Gordon

Publisher: Cornell University Press

ISBN: 0801464544

Category: Medical

Page: 304

View: 8807

Each year, hospital-acquired infections, prescribing and treatment errors, lost documents and test reports, communication failures, and other problems have caused thousands of deaths in the United States, added millions of days to patients' hospital stays, and cost Americans tens of billions of dollars. Despite (and sometimes because of) new medical information technology and numerous well-intentioned initiatives to address these problems, threats to patient safety remain, and in some areas are on the rise. In First, Do Less Harm, twelve health care professionals and researchers plus two former patients look at patient safety from a variety of perspectives, finding many of the proposed solutions to be inadequate or impractical. Several contributors to this book attribute the failure to confront patient safety concerns to the influence of the "market model" on medicine and emphasize the need for hospital-wide teamwork and greater involvement from frontline workers (from janitors and aides to nurses and physicians) in planning, implementing, and evaluating effective safety initiatives. Several chapters in First, Do Less Harm focus on the critical role of interprofessional and occupational practice in patient safety. Rather than focusing on the usual suspects-physicians, safety champions, or high level management-these chapters expand the list of "stakeholders" and patient safety advocates to include nurses, patient care assistants, and other staff, as well as the health care unions that may represent them. First, Do Less Harm also highlights workplace issues that negatively affect safety: including sleeplessness, excessive workloads, outsourcing of hospital cleaning, and lack of teamwork between physicians and other health care staff. In two chapters, experts explain why the promise of health care information technology to fix safety problems remains unrealized, with examples that are at once humorous and frightening. A book that will be required reading for physicians, nurses, hospital administrators, public health officers, quality and risk managers, healthcare educators, economists, and policymakers, First, Do Less Harm concludes with a list of twenty-seven paradoxes and challenges facing everyone interested in making care safe for both patients and those who care for them.
Posted in Medical

Emotional Labour in Health Care

The unmanaged heart of nursing

Author: Catherine Theodosius

Publisher: Routledge

ISBN: 1134130724

Category: Medical

Page: 248

View: 2732

Do nurses still care? In today’s inflexible, fast-paced and more accountable workplace where biomedical and clinical models dominate health care practice, is there room for emotional labour? Based on original empirical research, this book delves into personal accounts of nurses' emotion expressions and experiences as they emerge from everyday nursing practice, and illustrates how their emotional labour is adapting in response to a constantly changing work environment. The book begins by re-examining Arlie Hochschild’s sociological notion of emotional labour, and combines it with Margaret Archer’s understanding of emotion and the inner dialogue. In an exploration of the nature of emotional labour, its historical and political context, and providing original, but easily recognisable, typology, Catherine Theodosius emphasises that it is emotion – complex, messy and opaque – that drives emotional labour within health care. She suggests that rather than being marginalised, emotional labour in nursing is frequently found in places that are hidden or unrecognised. By understanding emotion itself, which is fundamentally interactive and communicative, she argues that emotional labour is intrinsically linked to personal and social identity. The suggestion is made that the nursing profession has a responsibility to include emotional labour within personal and professional development strategies to ensure the care needs of the vulnerable are met. This innovative volume will be of interest to nursing, health care and sociology students, researchers and professionals.
Posted in Medical

Principles of Diabetes Care

Evidence-Based Management for Health Professionals

Author: Anne Phillips

Publisher: N.A

ISBN: 9781856425100

Category:

Page: 416

View: 2726

Posted in

Collaborative Caring

Stories and Reflections on Teamwork in Health Care

Author: Suzanne Gordon,David L. Feldman,Michael Leonard

Publisher: Cornell University Press

ISBN: 080145462X

Category: Medical

Page: 264

View: 6462

Teamwork is essential to improving the quality of patient care and reducing medical errors and injuries. But how does teamwork really function? And what are the barriers that sometimes prevent smart, well-intentioned people from building and sustaining effective teams? Collaborative Caring takes an unusual approach to the topic of teamwork. Editors Suzanne Gordon, Dr. David L. Feldman, and Dr. Michael Leonard have gathered fifty engaging first-person narratives provided by people from various health care professions. Each story vividly portrays a different dimension of teamwork, capturing the complexity—and sometimes messiness—of moving from theory to practice when it comes to creating genuine teams in health care. The stories help us understand what it means to be a team leader and an assertive team member. They vividly depict how patients are left out of or included on the team and what it means to bring teamwork training into a particular workplace. Exploring issues like psychological safety, patient advocacy, barriers to teamwork, and the kinds of institutional and organizational efforts that remove such barriers, the health care professionals who speak in this book ultimately have one consistent message: teamwork makes patient care safer and health care careers more satisfying. These stories are an invaluable tool for those moving toward genuine interprofessional and intraprofessional teamwork.
Posted in Medical

Learning in Practice for Nursing Students

Author: Jessica Mills,Darren Brand

Publisher: Macmillan International Higher Education

ISBN: 1137604557

Category: Medical

Page: 194

View: 887

Pre-registration nursing students spend 50 per cent of their training on placements and this exciting new book helps ensure that they get the very most from their time in a clinical setting. With an accessible format readers can dip in and out of, or read cover to cover, this is an essential guide for students at any stage of their training.
Posted in Medical

Developing Advanced Skills in Practice Teaching

Author: Anne Smith,Heather McAskill,Kirsten Jack

Publisher: Macmillan International Higher Education

ISBN: 1137262656

Category: Medical

Page: 224

View: 4877

This engaging book is written for Practice Teachers who need to educate and assess students at advanced level in the practice setting. Including contributions from a range of healthcare workers it provides: ■ guidance on how to create a dynamic and effective experience for the learner ■ support for the teacher, including how to deal with failure and cope with challenging students ■ advice to help readers build their self-awareness and reflect on their role. With references to the latest professional guidelines as well as practical exercises, resources and support material, Developing Advanced Skills in Practice Teaching draws together disparate information into one comprehensive resource. It explores the core issues surrounding education in health and social care practice settings and is essential reading for all those who want to operate in this arena at an advanced level.
Posted in Medical