People Skills

Author: Robert Bolton

Publisher: Simon and Schuster

ISBN: 0731811283

Category: Science

Page: 324

View: 5279

A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you.... People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these ""roadblocks"" damage relationships by increasing defensiveness, aggressiveness, or dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful emotionally charged situations. People Skills will show you * How to get your needs met using simple assertion techniques * How body language often speaks louder than words * How to use silence as a valuable communication tool * How to de-escalate family disputes, lovers' quarrels, and other heated arguments Both thought-provoking and practical, People Skills is filled with workable ideas that you can use to improve your communication in meaningful ways, every day.
Posted in Science

People Skills at Work

Author: Evan Berman,Dira Berman

Publisher: CRC Press

ISBN: 142009386X

Category: Political Science

Page: 438

View: 7694

Wouldn’t you like to achieve better work results, advance your career, navigate the workplace effortlessly, and more easily balance work success with personal well-being? Who doesn’t want the secret recipe for that? While there may not be a single, one size fits all answer, developing a people skills toolkit can put you on the right path. An exploration of the ways in which people skills can be acquired and developed, People Skills at Work discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Manage interpersonal relationships in the workplace Improve communications with coworkers and constituencies Work with people of different ages, gender, and backgrounds Handle conflicts with co-workers and clients Shaped by the authors’ experience, the book reflects their professional and personal integration of many different sources of knowledge and experience. The book uses a practical approach to address critical social skills, career advancement and professionalism, and how the different career stages affect key relationships. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines the particular skill’s relationship to the other skills presented in the book. Good people skills are no longer on the "nice to have" list; in most work settings they are simply a must. Very few people can escape the reality that their success usually requires having good people skills, too. This book gives you the tools to improve interpersonal relationships, communications, job performance, and interaction with people of different ages, genders, and backgrounds.
Posted in Political Science

People Skills

Author: Neil Thompson

Publisher: Macmillan International Higher Education

ISBN: 1137467576

Category: Social Science

Page: 328

View: 8585

Whether it's managing people, taking care of others or working collaboratively in a team, so much of what people do in the workplace is dependent on their ability to work effectively with others. Now in its fourth edition People Skills provides an up-to-date guide to the knowledge and skills required for working successfully with people. Written with the accessibility and practical application for which Neil Thompson is renowned, this book is written for people at all levels. Whether you're a social worker, nurse, youth worker, a manager or supervisor, or in any role that involves working with people and their problems, this book will help you to develop your skills and improve your effectiveness. Divided in to three key areas of people skills development: • Part I highlights the importance of personal effectiveness; it draws on the key personal skills that are essential to working with people. This includes time management, stress management, being creative and building resilience. • Part II explores core interaction skills; it begins by looking at the diversity of the people we interact with and goes on to equip readers with core communication skills, including verbal, nonverbal and written. It also addresses complex tasks, such as managing conflict appropriately and successful interviewing. • Part III outlines the skills of intervention; it focuses on looking at what needs to be done and the necessary steps to make it happen. From developing anti-discriminatory practice to decision making and reflective practice, it focuses on problem-solving skills in the workplace. Packed with engaging features, each chapter includes practice focus boxes that help connect theory with real-life practice and exercises that stimulate and challenge the reader.
Posted in Social Science

Improve Your People Skills

Author: Peter Honey

Publisher: CIPD Publishing

ISBN: 9780852929032

Category: Communication in management

Page: 224

View: 5661

In this highly successful mini-encyclopedia on essential people skills, Peter Honey provides clear, concrete advice on how to: - assert yourself, empower others and satisfy customers - cut through game-playing and hidden agendas - release creativity, generate ideas and build on them to solve problems - prevent anger, boredom, guilt and other unwanted feelings - praise, criticise and negotiate more effectively - cope with conflict, bullies and (your own and others) resistance to change. Also includes a powerful diagnostic quiz to focus your thinking on the best places to start.
Posted in Communication in management

People Skills for Library Managers

A Common Sense Guide for Beginners

Author: Lucile Wilson

Publisher: Libraries Unlimited

ISBN: 9781563081439

Category: Business & Economics

Page: 125

View: 7459

Focuses on skills that are not included in a librarian's technical training. For graduates, para-professional librarians, and aides.
Posted in Business & Economics

The 5 Essential People Skills

How to Assert Yourself, Listen to Others, and Resolve Conflicts

Author: Dale Carnegie Training

Publisher: Simon and Schuster

ISBN: 1847379559

Category: Self-Help

Page: 256

View: 5335

Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting? Most people are either too passive or too aggressive in their business lives, and they end up never getting the support, recognition, or respect that they desire. The business leaders and trainers from Dale Carnegie Training® have discovered that applying appropriate assertiveness to all interactions is the most effective approach to creating a successful career. The 5 Essential People Skillsshows how to be a positively assertive, prosperous and inspired professional. Readers learn to: •Relate to the seven major personality types •Live up to their fullest potential while achieving personal success •Create a cutting-edge business environment that delivers innovation and results •Use Carnegie's powerhouse Five-Part template for articulate communications that grow business •Resolve any conflict or misunderstanding by applying a handful of proven principles Once readers know and can employ these powerful skills, they will be well on their way to a new level of professional and personal achievement.
Posted in Self-Help

Sharpening Your People Skills

10 Tools for Success in Any Relationship

Author: William J. Diehm

Publisher: B & H Publishing Group

ISBN: 9780805462883

Category: Psychology

Page: 180

View: 7698

Learn how to improve your personal relationships based on hundreds of interviews, biblical mandates, and Christian common sense.
Posted in Psychology

People Skills

Author: Cary Cavitt

Publisher: Cary Cavitt Consulting

ISBN: 1605855146


Page: 192

View: 917

Posted in

It's All about People Skills

Surviving Challenges in the Classroom

Author: Jerry Boyle

Publisher: R&L Education

ISBN: 1610486102

Category: Education

Page: 101

View: 7324

Teaching is a service profession that requires those working within the profession possess appropriate interpersonal skills. Academic expertise is, and always has been, the foundation of effective instruction. Teachers are expected to be prepared academically. This would include both experienced and those newer to the profession. The same expectation cannot be assumed in regard to the people skills teachers bring to the classroom. Many of these skills are presented and discussed.
Posted in Education

People Skills for Policy Analysts

Author: Michael Mintrom

Publisher: Georgetown University Press

ISBN: 9781589013858

Category: Political Science

Page: 280

View: 7610

Policymaking is of its very nature a people-centered business-a good reason why highly effective policy analysts display not only superb technical expertise but excellent people skills as well. Those "people skills" include the ability to manage professional relationships, to learn from others about policy issues, to give presentations, to work in teams, to resolve conflict, to write for multiple audiences, and to engage in professional networking. Training programs for policy analysts often focus on technical skills. By working to enhance their people skills, policy analysts can increase their ability to produce technical work that changes minds. Fortunately, this unique book fills the gaps in such programs by covering the "people side" of policy analysis. Beyond explaining why people skills matter, this book provides practical, easy-to-follow advice on how policy analysts can develop and use their people skills. Each chapter provides a Skill Building Checklist, discussion ideas, and suggestions for further reading. People Skills is essential reading for anyone engaged in public policymaking and public affairs as well as all policy analysts. Completely changing how we think about what it means to be an effective policy analyst, People Skills for Policy Analysts provides straightforward advice for students of policy analysis and public management as well as practitioners just starting their professional lives.
Posted in Political Science

Cultural Intelligence

People Skills for Global Business: Easyread Large Edition

Author: David Thomas


ISBN: 1442955287

Category: Business & Economics

Page: 352

View: 4472

What this globalization means for businesspeople is that the need to interact with people who are culturally different has never been greater and will only increase in the future. Cross-cultural people skills are important because managing people effectively is key to organizational effectiveness, and the people in organizations are increasingly multicultural. This book is about becoming more effective in dealing with people from different cultural backgrounds. It is about acquiring the global people skills that are important for twenty-first-century managers. It is for people who travel overseas and encounter new cultures, as well as for those who stay at home and find that other cultures come to them. It is about acquiring the cultural intelligence not only to survive without difficulty or embarrassment in the new global, multicultural business environment, but to pursue your goals in this environment with the confidence needed for success.
Posted in Business & Economics

Using People Skills in Training and Development

Author: Leslie Rae

Publisher: Kogan Page Publishers

ISBN: 9780749425753

Category: Communication in organizations

Page: 243

View: 4941

Successful interaction with people lies at the core of successful training. If a trainer doesn't (or can't) communicate well, or fails to observe and understand fully the actions of colleagues, training will be ineffective. This lively book from one of the UK's leading experts on training offers a vital guide to developing and honing 'people skills' in training and staff development. Using People Skills in Training and Development gives guidance on analysing human behaviour and improving communication skills, the book also includes techniques for developing specific skills to match key areas for training-interviewing, inter-relating, team operation, coaching, mentoring, dealing with difficult staff, and so on. Practical in approach, yet firmly based on sound theoretical principles, the book offers easy to apply, step-by-step techniques that will help anyone ensure that their training messages are getting through loud and clear. Using People Skills in Training and Development will be of interest to trainers in the broadest sense- including teachers, lecturers and managers responsible for training.
Posted in Communication in organizations

Polish Your People Skills

Author: Bobbi Linkemer

Publisher: Amacom Books


Category: Business & Economics

Page: 234

View: 2023

Posted in Business & Economics

Cultural Intelligence

People Skills for Global Business: Easyread Super Large 20pt Edition

Author: David Thomas


ISBN: 1442953861

Category: Business & Economics

Page: 496

View: 4798

Posted in Business & Economics

Skill With People

Author: Les Giblin

Publisher: Les Giblin Books

ISBN: 0961641606

Category: Business & Economics

Page: 44

View: 8922

Are you having problems with the boss? Wishing you could be a better spouse? Not communicating well with your employees? Having trouble building business relationships? Or would you just like to improve your people skills and your ability to make strong, lasting impressions on the men and women you meet every day? The solution is "Skill With People!" Les Giblin's timeless classic has what you need to get on the fast track to success at home, at work, and in business. Life lessons from the Master of basic people skills. Described as "the most wisdom in the least words", Skill With People has sold over 2 Million copies and has been translated into 20 languages. Credited with transforming the lives of its many readers, Skill with People is a must-have for everyone's personal library.Communicate with impact. Influence with certainty. Listen with sensitivity. "Skill With People" shows you how!
Posted in Business & Economics

What Are People Skills, Anyway ?

Author: Susan Maciak

Publisher: Xlibris Corporation

ISBN: 1469161494

Category: Self-Help

Page: 202

View: 3229

Posted in Self-Help

People Skills for Public Managers

Author: Suzanne Mccorkle,Stephanie Witt

Publisher: Routledge

ISBN: 131746303X

Category: Business & Economics

Page: 204

View: 3548

This book fills the need for a communication-based, public sector framed book. The authors combine just enough basic theory about communication with specific skill development in areas of immediate interest to those who work in the public sector. It also features a strong "practice" orientation, with plentiful boxed applications (Insights from the Field, Skill Development boxes, Case Studies). It concludes with an especially useful summary chapter that describes the ten essential skills for successful communication.
Posted in Business & Economics

People Skills

Guiding You to Effective Interpersonal Behaviour

Author: Bill Sultmann,Tony Burton

Publisher: N.A

ISBN: 9781875378487

Category: Psychology

Page: 112

View: 2344

People Skills: Guiding you to effective interpersonal behaviour will equip you with the knowledge and skills to get more from your interpersonal relationships, whether they be of a personal or professional nature.Brimming with case examples, applications, and opportunities for reflection, People Skills is a practical book, readily accessible by anyone interested in the complex dynamics of interpersonal behaviour
Posted in Psychology

Mastering People Skills

Author: Frank P. Saladis,Frank P. Saladis PMP

Publisher: Booktango

ISBN: 1468921061

Category: Business & Economics

Page: N.A

View: 6508

Mastering People Skills is a quick reference guide designed to provide team leaders and project managers with reminders and suggestions that will help them maintain a strong and positive relationship with the people they work with. The book is intended to reinforce the managerial and leadership skills successful people rely on to create and sustain high performing organizations. Mastering People Skills emphasizes the power of strong communication, the need to empathize with others, the importance of managing conflict, and provides practical techniques for dealing with difficult people. It is arranged and written with a focus on the practicing project manager and is also a useful reference for anyone leading and managing people. There is very little that can be accomplished without interaction with others. The most effective managers know the importance of fine tuning their people skills and this book is a great "tune-up" for every manager.
Posted in Business & Economics

People Skills for Young Adults

Author: Márianna Csóti

Publisher: Jessica Kingsley Publishers

ISBN: 9781853027161

Category: Education

Page: 190

View: 953

This is a complete course in social skills training for students in their teens, and is particularly appropriate for those with mild learning difficulties. It comprises a series of sessions accompanied by leader sheets. Examples of scenarios are given, and students are encouraged to act them out and discuss the issues raised in them.
Posted in Education