Mastering Communication in Dentistry

The Secret to Long-Term Patient Retention

Author: Milisha Chotai

Publisher: Createspace Independent Publishing Platform

ISBN: 9781537604596


Page: 154

View: 4969

In this day and age, you cannot satisfy a patient through dentistry alone; you must also establish an emotional connection if you want the patient to remain a long term customer. Mastering communication is about understanding the essence of human behaviour. This is as true today as it was yesterday and will be tomorrow. Being able to connect with people and really learn the essence of their emotional experience is essential to achieving success in dentistry. Better people skills will give you an edge in this profession and make you irreplaceable by making your patients feel special and happy. These skills are also the secret to repeat business and being able to practice the dentistry that you love. Key Features - Learn to communicate fees and present extensive treatment plans - Impress your patient by understanding their non-verbal communication - Learn to manage anxious patients - Learn to deal with complaints - Take advantage of proven success strategies for long-term patient retention and treatment acceptance
Posted in

Dental Management

Author: N.A

Publisher: N.A


Category: Dentistry

Page: N.A

View: 6651

Posted in Dentistry

Dental Fear and Anxiety in Pediatric Patients

Practical Strategies to Help Children Cope

Author: Caroline Campbell

Publisher: Springer

ISBN: 3319487299

Category: Medical

Page: 252

View: 9806

This book is a comprehensive guide to pediatric dental fear/anxiety (DFA) and phobia that will provide practitioners with a full understanding of the etiology, prevalence, assessment, and management of these conditions. The coping styles of children when under stress are explored, with discussion of their relevance to the assessment visit and treatment allocation. Practical treatment techniques are comprehensively covered, from non-pharmacological behavioral strategies relevant for children with no or mild DFA to those approaches more appropriate for children with severe DFA/phobia. The importance of the use of language and communication skills to build rapport and allay anxiety is explored. Relaxation and hypnosis techniques are described, with guidance on how to introduce these to patients and their parents/carers. Techniques that help children cope when receiving injections are detailed, including systematic needle desensitization; these provide practitioners with options to help resolve DFA and phobia regarding needles. Intravenous sedation, including the challenge of cannulation, is covered comprehensively. Furthermore, cognitive behavioral therapy is presented, with suggestion of practical self-help material when appropriate. The closing chapter looks to the future, discussing the barriers to and the changes required for the creation of more child-centered DFA services.
Posted in Medical

Selling Personal Training

How to Make the Most of Your Personal Training Business

Author: Ron Thatcher

Publisher: Trafford Publishing

ISBN: 1412070872

Category: Business & Economics

Page: 131

View: 3073

Selling Personal Training is an income producing system that was created to help personal training professionals in the health club industry improve their ability to recruit and enroll new clients.
Posted in Business & Economics

Dental Communication

Author: David W. Chambers,Ronald G. Abrams

Publisher: N.A


Category: Communication

Page: 296

View: 9852

Posted in Communication

Getting Things Done

Author: David Allen

Publisher: Penguin Group Australia

ISBN: 1760141291

Category: Business & Economics

Page: 288

View: 612

Discover David Allen's powerful methods for stress-free performance at work and in life - now completely updated. David Allen's Getting Things Done was hailed as 'the definitive business self-help book of the decade' (Time) when it was first published almost fifteen years ago, and ' GTD' has since become shorthand for an entire culture of personal organization that offers to change the way people work and live. Now the veteran coach and management consultant has rewritten the book from start to finish, tweaking his classic text with new perspectives on today's workplace and incorporating new data that validates his timeless admonition that 'your hear is for having ideas - not for holding them!' Allen's premise is simple: our productivity is directly proportional to our ability to relax. Only when our minds are clear and our thoughts are organized can we achieve effective results and unleash our creative potential. From core principles to proven tricks, Getting Things Done will teach you to: Apply the 'do it, delegate it, defer it, drop it' rule to get your in-box empty Reassess goals and stay focused in changing situations Plan and unstick projects Overcome feelings of confusion, anxiety, and being overwhelmed Feel fine about what you're not doing
Posted in Business & Economics

Think Bigger

And 39 Other Winning Strategies from Successful Entrepreneurs

Author: Michael W. Sonnenfeldt

Publisher: John Wiley & Sons

ISBN: 1119426316

Category: Business & Economics

Page: 240

View: 2447

What does it take to succeed today both personally and professionally? In looking for answers, one obvious place to start would be to talk to self-made men and women who themselves are successful. That's exactly what Michael W. Sonnenfeldt—an accomplished entrepreneur—has done here in this ground-breaking book. Drawing on the wisdom, insight and experience of members of TIGER 21 (The Investment Group for Enhanced Results in the 21st Century), and supplementing that with additional research and interviews, Sonnenfeldt offers real-world guidance and often counter-intuitive advice and conclusions. Among the things you'll learn are: Why grit and focus trump intelligence just about every time. Why having—and listening to— a wise mentor will create shortcuts to getting more done. What you need to do to avoid getting in your own way. And why. 'Shirtsleeves to shirtsleeves in three generations' can be avoided by taking some simple, commonsense steps. Think BIGGER will inspire you, no matter where you are in your business career. It will also show you that the skills you use to grow wealth can be applied to making the world a better place. Your success can benefit others. Michael W. Sonnenfeldt is the founder and chairman of TIGER 21, the premier peer-to-peer learning network for high-net-worth first generation wealth creators in North America and London. He is an accomplished serial entrepreneur, philanthropist and most excited that all of his proceeds from this book will support the TIGER 21 Foundation for young entrepreneurs.
Posted in Business & Economics

The China Study

The Most Comprehensive Study of Nutrition Ever Conducted And the Startling Implications for Diet, Weight Loss, And Long-term Health

Author: T. Colin Campbell

Publisher: BenBella Books, Inc.

ISBN: 1935251007

Category: Health & Fitness

Page: 417

View: 7834

Even today, as trendy diets and a weight-loss frenzy sweep the nation, two-thirds of adults are still obese and children are being diagnosed with Type 2 diabetes, typically an “adult” disease, at an alarming rate. If we’re obsessed with being thin more so than ever before, why are Americans stricken with heart disease as much as we were 30 years ago? In The China Study, Dr. T. Colin Campbell details the connection between nutrition and heart disease, diabetes, and cancer. The report also examines the source of nutritional confusion produced by powerful lobbies, government entities, and opportunistic scientists. The New York Times has recognized the study as the “Grand Prix of epidemiology” and the “most comprehensive large study ever undertaken of the relationship between diet and the risk of developing disease.” The China Study is not a diet book. Dr. Campbell cuts through the haze of misinformation and delivers an insightful message to anyone living with cancer, diabetes, heart disease, obesity, and those concerned with the effects of aging. [This book is also available in Spanish, El Estudio de China.]
Posted in Health & Fitness

Sleep Medicine for Dentists

A Practical Overview

Author: Gilles J. Lavigne,Peter A. Cistulli,Michael Timothy Smith

Publisher: Quintessence Publishing Company

ISBN: 9780867154870

Category: Medical

Page: 210

View: 1419

This concise clinical handbook educates dental practitioners seeking to understand, recognise, and manage disorders such as sleep apnea, sleep bruxism, and chronic pain, which often interfere with or intrude into sleep and are critically important to the practice of dentistry. Leading experts in medicine and dentistry articulate and guide readers in performing the specific responsibilities of dental practitioners.
Posted in Medical

Behold a Pale Horse

Author: William Cooper

Publisher: Light Technology Publishing

ISBN: 9780929385228

Category: Body, Mind & Spirit

Page: 500

View: 5112

A former member of the U.S. Naval Intelligence briefing team reveals information that the government has kept secret since the 1940s, on topics ranging from UFOs and the assassination of JFK to the war on drugs
Posted in Body, Mind & Spirit

How To Start A Conversation And Make Friends

Revised And Updated

Author: Don Gabor

Publisher: Simon and Schuster

ISBN: 1451611005

Category: Self-Help

Page: 224

View: 749

Now revised and updated for the digital era, the classic bestseller How to Start a Conversation and Make Friends has helped hundreds of thousands of people communicate with wit, confidence, and enthusiasm for more than a generation. Small-talk expert Don Gabor has completely revised and updated this definitive guide, showing how to combine essential techniques in the art of conversation with necessary skills for communicating in the twenty-first century. By following the simple and dynamic guidelines in this easy-to-read book, you’ll be ready to strike up a great conversation anytime, anywhere—whether you’re at a cocktail party or chatting online. Learn how to keep the conversation going by asking the right questions, using body language effectively, and avoiding conversation pitfalls. Combining his tried-and-true methods with a whole new section on communicating online and through social networking, Don Gabor shows you how to: · Identify your personal conversation style · Engage in online conversations using proper etiquette and security · Turn online conversations into face-to-face relationships · Boost your personal and professional speaking skills to the next level Packed with charts, hundreds of opening lines, real-life examples, FAQs, helpful hints, and solid professional advice, How to Start a Conversation and Make Friends will help you connect with others at home, work, online, in person, and everywhere in between.
Posted in Self-Help

Successful Preventive Dental Practices

Author: Robert F. Barkley

Publisher: N.A


Category: Preventive dentistry

Page: 256

View: 6073

Posted in Preventive dentistry

Pushing To The Front

Author: Orison S. Marden

Publisher: Noodle-Doo Studios


Category: Self-Help

Page: 585

View: 2336

Posted in Self-Help

From One Leader to Another

Author: Joe B. Parson

Publisher: N.A

ISBN: 9780985587925

Category: Command of troops

Page: 383

View: 1754

Posted in Command of troops

A century of innovation

the 3M story

Author: Minnesota Mining and Manufacturing Company

Publisher: N.A

ISBN: 9780972230216

Category: Business & Economics

Page: 236

View: 1214

A compilation of 3M voices, memories, facts and experiences from the company's first 100 years.
Posted in Business & Economics

The $10,000 a Day Dentist

50 Ways to Create a Highly Successful Practice

Author: Dr Bill Williams

Publisher: Llumina Press

ISBN: 9781625505132

Category: Medical

Page: 180

View: 1697

The $10,000 A Day Dentist is a creative look at how Dr. Alex Middleton, the Guide, comes to know and influence the careers of five dentists with his insights and advice."Helping Dentists Finish Well" is the theme of the book, both those starting out fresh from dental school and those nearing the time where they ponder how and when to transition from full time practice to part time and retirement as well as all stages in between. Alex shares 50 real-world ways to build a successful practice. The $10,000 a day dentist is not a figment of the imagination and this book shows how it can be a reality for any dentist. - Introducing Alex the Guide - How to Create the Perfect Day - Conquering the Big Five in Dentistry - Focus on Productivity and Profits - Decide Today - Succeed Tomorrow "Wow...are you up for an out-of-the-box challenge? Just read the prologue, and you will never do dentistry the same again! Who wins? The patient first! Then, the dentist and staff, from this incredible, prophetic plan for not only increased productivity, but increased love for the art form we provide for our patients, utilizing 21st century, amazing dentistry! Dr. Williams shares with authenticity, vulnerability and amazing experience!" -Naomi Rhode, CPAE Speaker Hall of Fame, co-founder of SmartPractice "As always, Dr. Bill Williams is the consummate master at finding the cheese - after it's been moved! The always vigilant and fearless crusader at expanding beyond self-imposed thought-paradigm boundaries, Bill has successfully conquered his own limitations along with many real-world Goliaths. And now he shows us, once again, how we can do it, too. I say, hurrah for champions like Dr. Bill Williams who mark the path, blaze the trail, and show us through his accomplished example how we can harden and polish our own metal - just as he has done." -Lee Ostler, DDS, past-president of American Academy for Oral Systemic Health (AAOSH) "Five stars! I've had the honor and privilege to know Dr. Bill Williams as both a mentor and a friend....The $10,000 A Day Dentist is a solid pillar of knowledge that every dentist should read. In his book, Dr. Bill takes the reader on a journey through the eyes of Dr. Alex Middleton, the guide, the mentor, who has already been down the path and now leads others to their dreams and goals. Bill very well-describes what he calls 'The Five Truths' and breaks down what it takes to become a 'Decathlon Dentist.' Bill Williams is a man of faith, integrity and character of the highest regard - as a guide and mentor, I can think of no one better to lead the charge for today's dentist." -Dr. David Phelps, DDS, owner and founder, Freedom Founders Mastermind Community "Dr. Williams gives readers the tools to understand themselves, which is key to being the dentist you always wanted to be and leading a purpose-driven life. Easy to relate to, Dr. Williams teaches readers how to avoid bottlenecks and other obstacles to success. You'll finish the book with a better understanding of yourself, and how to take your future into your own hands." -Tonya Lanthier, RDH, founder of "Bill has discovered the secrets to having a million-dollar practice....His strategies to build massive influence and to build a high-performance team are golden. Bill breaks down the keys to success in every phase of dentistry, and shows you exactly how to fast-track success, so that you can make a bigger impact and achieve your personal dreams. -Anissa Holmes, DMD, author of Delivering WOW: How Dentists Can Build A Fascinating Brand And Achieve More While Working Less!
Posted in Medical

Urgent Care Medicine Secrets

Author: Robert Olympia,Rory O'Neill,Matthew Silvis

Publisher: N.A

ISBN: 9780323462150


Page: 383

View: 4932

For more than 30 years, the highly regarded Secrets Series� has provided students and practitioners in all areas of health care with concise, focused, and engaging resources for quick reference and exam review. Urgent Care Secrets, a new volume in this bestselling series, features the Secrets' popular question-and-answer format that also includes lists, tables, and an easy-to-read style - making reference and review quick, easy, and enjoyable. The proven Secrets� format gives you the most return for your time - concise, easy to read, engaging, and highly effective. Provides an evidence-based approach to medical and traumatic complaints presenting to urgent care centers, focusing on presenting signs and symptoms, differential diagnosis, office management, and when to refer for higher level of care. Covers the full range of essential topics for understanding today's practice of urgent care - essential information for physicians, nurse practitioners, and physician assistants. Clear illustrations, figures, and flow diagrams expedite reference and review. Top 100 Secrets and Key Points boxes provide a fast overview of the secrets you must know for success in practice and on exams. Portable size makes it easy to carry with you for quick reference or review anywhere, anytime. Expert ConsultT eBook version included with purchase. This enhanced eBook experience allows you to search all of the text, figures, and references from the book on a variety of devices.
Posted in

New Patients Now

Regain Control of Your Practice and Double Your Profits

Author: Jay M. Geier

Publisher: N.A

ISBN: 9781599329086

Category: Business & Economics

Page: 96

View: 8705

It's Time To Focus On Your Next Horizon. If you find yourself working all the time but feeling like you and your business aren't getting anywhere, you're not alone. Being busy doesn't necessarily mean you're successful, and the stress of wearing yourself thin doesn't make the road to success any smoother. Jay M. Geier is here to show you that setting out on the road to take back your business can be easier than you think. This book is the beginning of your journey. In the chapters ahead, you will learn the complete framework for increasing your clients, streamlining your practice, and how you can do so in ninety days or less. And that's only the beginning. Commit to intentionally building your practice instead of letting it control you and watch yourself accomplish things you never dreamed were possible.
Posted in Business & Economics