Hospitality Information Systems and E-Commerce

Author: Dana V. Tesone

Publisher: John Wiley & Sons

ISBN: 0471478490

Category: Business & Economics

Page: 286

View: 5853

Up-to-date coverage of how technology impacts management in the hospitality industry In order to succeed in today's business world, hospitality managers must have a wealth of knowledge when it comes to technology. Hospitality Information Systems and E-Commerce provides this essential information. Covering the technology used in each segment of the hospitality industry - lodging, foodservice, and tourism - this insightful book emphasizes the management decisions necessary to purchase, implement, and execute technology initiatives in a hospitality operation. Packed with industry examples that illustrate the influence of technology on management and customer service, Hospitality Information Systems and E-Commerce: Provides an overview of information technology basics, including computer hardware, software, and networks Covers electronic commerce (e-commerce) and its impact on the hospitality industry, as well as how managers can implement successful e-commerce strategies into their business Features interviews with information technology professionals in the hospitality industry Includes "On the Job" vignettes that show readers how the concepts covered in each chapter translate into the management of a hospitality operation Contains a practical glossary of technical terminology Hospitality Information Systems and E-Commerce offers an in-depth look at how hospitality managers can most effectively use technology to benefit their business, and is a must-have resource for students and professionals seeking to learn more about this cutting-edge topic.
Posted in Business & Economics

E-commerce & Information Technology in Hospitality & Tourism

Author: Zongqing Zhou

Publisher: Cengage Learning

ISBN: 9780766841406

Category: Business & Economics

Page: 226

View: 3468

The travel professional who wants to stay on the cutting edge will find this to be a great resource. Employing the concepts, ideas and technologies discussed in this book will dramatically improve customer service and marketing in this age of technology. Through the practical use of examples and case studies, the author provides an extensive review of the Internet as an agent of change in hospitality and tourism information technology and commerce. "E-Commerce and Information Technology in Hospitality and Tourism" contains essential information about business-to-business and business-to-consumer e-commerce models, and about marketing schemes and strategies used by various sectors of the industry. A discussion of e-commerce answers questions about reliability, privacy and security as they relate to Internet transactions. Travel professionals will benefit from a detailed review of the Internet’s impact on various sectors of the industry including travel agencies, airlines, hotels, cruise lines, bed and breakfasts, online travel stores and more. The author rounds out the book with a glossary of terms, chapter highlights and leads to valuable resources available on related Web sites, as well as a discussion of the future use of technology in the industry.
Posted in Business & Economics

Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications

Concepts, Methodologies, Tools, and Applications

Author: Management Association, Information Resources

Publisher: IGI Global

ISBN: 1466665440

Category: Business & Economics

Page: 1600

View: 3264

Over generations, human society has woven a rich tapestry of culture, art, architecture, and history, personified in artifacts, monuments, and landmarks arrayed across the globe. Individual communities are looking to exploit these local treasures for the benefit of the travelers who come to see them. Hospitality, Travel, and Tourism: Concepts, Methodologies, Tools, and Applications considers the effect of cultural heritage and destinations of interest on the global economy from the viewpoints of both visitor and host. This broadly-focused, multi-volume reference will provide unique insights for travelers, business leaders, sightseers, cultural preservationists, and others interested in the unique variety of human ingenuity and innovation around the world.
Posted in Business & Economics

E-commerce & Information Technology in Hospitality & Tourism

Author: Zongqing Zhou

Publisher: Cengage Learning

ISBN: 9780766841406

Category: Business & Economics

Page: 226

View: 8681

The travel professional who wants to stay on the cutting edge will find this to be a great resource. Employing the concepts, ideas and technologies discussed in this book will dramatically improve customer service and marketing in this age of technology. Through the practical use of examples and case studies, the author provides an extensive review of the Internet as an agent of change in hospitality and tourism information technology and commerce. "E-Commerce and Information Technology in Hospitality and Tourism" contains essential information about business-to-business and business-to-consumer e-commerce models, and about marketing schemes and strategies used by various sectors of the industry. A discussion of e-commerce answers questions about reliability, privacy and security as they relate to Internet transactions. Travel professionals will benefit from a detailed review of the Internet’s impact on various sectors of the industry including travel agencies, airlines, hotels, cruise lines, bed and breakfasts, online travel stores and more. The author rounds out the book with a glossary of terms, chapter highlights and leads to valuable resources available on related Web sites, as well as a discussion of the future use of technology in the industry.
Posted in Business & Economics

Advances in Social Media for Travel, Tourism and Hospitality

New Perspectives, Practice and Cases

Author: Marianna Sigala,Ulrike Gretzel

Publisher: Routledge

ISBN: 1317185137

Category: Science

Page: 330

View: 5931

This book brings together cutting edge research and applications of social media and related technologies, their uses by consumers and businesses in travel, tourism and hospitality. The first section addresses topical issues related to how social media influence the operations and strategies of tourism firms and help them enhance tourism experiences: open innovation, crowdsourcing, service-dominant logic, value co-creation, value co-destruction and augmented reality. The second section of the book looks at new applications of social media for marketing purposes in a variety of tourism-related sectors, addressing crowd-sourced campaigns, customer engagement and influencer marketing. The third section uses case studies and new methodologies to analyze travel review posting and consumption behaviors as well as the impact of social media on traveller perceptions and attitudes, with a focus on collaborative consumption and sharing economy accommodation. Finally, the fourth section focuses on hot topics and issues related to the analysis, interpretation and use of online information and user-generated content for deriving business intelligence and enhancing business decision-making. Written by an international body of well-known researchers, this book uses fresh theoretical lenses, perspectives and methodological approaches to look at the practical implications of social media for tourism suppliers, destinations, tourism policy makers and researchers alike. For these reasons, it will be a valuable resource for students, managers and academics with an interest in information and communication technologies, marketing for tourism and hospitality, and travel and transportation management.
Posted in Science

Social Inclusion: Societal and Organizational Implications for Information Systems

IFIP TC8 WG 8.2 International Working Conference, July 12-15, 2006, Limerick, Ireland

Author: Eileen Trauth,Debra Howcroft,Tom Butler,Brian Fitzgerald,Janice DeGross

Publisher: Springer

ISBN: 0387345884

Category: Computers

Page: 420

View: 7593

This book presents the proceedings of the Working Conference on the societal and organizational implications for information systems of social inclusion. The contributed papers explore technology design and use in organizations, and consider the processes that engender social exclusion along with the issues that derive from it. The conference, sponsored by the International Federation for Information Processing Working Group 8.2, was held in Limerick, Ireland, in July, 2006.
Posted in Computers

Management Information Systems

Author: Effy Oz

Publisher: Cengage Learning

ISBN: 1418835978

Category: Computers

Page: 560

View: 2554

Management Information Systems, Fifth Edition retains the five parts structure and updated part-opening business cases from previous editions, but features a new streamlined chapter organization to better fit your course needs. All of the chapters offer completely new real-world cases and now include up-to-date video clips plus supporting questions for added practice. Furthermore, the fifth edition incorporates new or expanded coverage of the latest MIS topics such as E-Commerce, Challenges in Global Information Systems, Storage Service Providers and Network Attached Storage, Wireless Networks, Geographical Information Systems, and more. Your students will appreciate the improved companion Web site featuring extra business cases, more opportunities for hands-on practice, new video clips, added reading material, and helpful source information. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Posted in Computers

Innovations in E-Systems for Business and Commerce

Author: Seifedine Kadry,Abdelkhalak El Hami

Publisher: CRC Press

ISBN: 1351800175

Category: Business & Economics

Page: 454

View: 9451

Innovations in E-Systems for Business and Commerce presents some of the latest research and direction in the field of e-business and e-commerce. With up-to-date information for top researchers from around the world, the volume covers a wide selection of topics on innovations in e-business and e-commerce. E-systems are becoming standard practice across all sectors, including healthcare, engineering, business, education, security, and citizen interaction with local and national government. The use of Internet technologies facilitates rapid and easy dissemination of information and data as well as increased convenience and efficiency to assist service providers and end-users. This book is aimed at three groups of people: undergraduate students and postgraduate students conducting research in the areas of e-systems related to e-business or e-commerce; researchers at universities and other institutions working in these fields; and practitioners in the research and development departments of industrial settings. The volume can also be used as an advanced reference for classroom use.
Posted in Business & Economics

Information and Communication Technologies in Support of the Tourism Industry

Author: Pease, Wayne

Publisher: IGI Global

ISBN: 1599041618

Category: Business & Economics

Page: 394

View: 4336

"This book examines the process of transformation as it relates to the tourism industry, and the changes to that industry from modern electronic communications. It covers not only geographically supportive technologies in communication, but also in terms of culture, economics, marketing, social, and regional issues"--Provided by publisher.
Posted in Business & Economics

E-business for Tourism

Practical Guidelines for Tourism Destinations and Businesses

Author: N.A

Publisher: World Tourism Organization Publications

ISBN: N.A

Category: Business & Economics

Page: 282

View: 2742

The Internet is an ideal medium for travel and tourism and its use has continued to grow at a dramatic rate (some forecasts have suggested that travel and tourism's share of e-commerce could rise to 50 per cent in the next few years). This book offers guidance to both destination management organisations (DMOs) and tourism businesses on how best to use e-commerce. The first part analyses market trends and explains the concepts of e-business and customer relationship management. The second part focuses on the DMOs, and how they can respond to the changing value chains and how they can provide websites for consumers, intermediaries, travel media and tourism businesses. The last part is concerned with e-business for tourism suppliers, particularly small and medium sized enterprises.
Posted in Business & Economics

Information and Communication Technologies in Tourism 2000

Proceedings of the International Conference in Barcelona, Spain, 2000

Author: Daniel R. Fesenmaier,Stefan Klein,Dimitrios Buhalis

Publisher: Springer Science & Business Media

ISBN: 3709162912

Category: Business & Economics

Page: 522

View: 6660

ENTER has now met for six years, providing a valuable forum for researchers and practitioners to discuss and debate their ideas and perspectives regarding the nature and role of tourism and information technology in global society. Over the years, the nature and rate of change in the tourism industry has been overwhelming. The internet and related technologies are now dominant agents of change and have created a "new economy" which requires new processes and strategies to replace those developed for the "old economy". The theme of ENTER 2000, "Keeping Pace with Change - New Frontiers for IT and Tourism", captures the challenges that we face at the beginning of the new millennium. The papers included in this volume illustrate the incredible growth in research and development in this area and reflect its youth, vitality and at the same time, maturation. Perhaps most important, these papers document how this new technology has changed and, in tum, how the industry has responded. The series of proceedings of which this volume is a part is creating a unique body of knowledge about the intertwined emergence of tourism and technology. There are, perhaps, three overriding themes of this congress. First is the focus on the tourist. Professor Stock's keynote address "Intelligent Interfaces for the Tourist" is a good representative of a series of papers discussing how information systems, electronic markets, and user interfaces have been or can be developed to enhance the tourist experience.
Posted in Business & Economics

Managing Tourism and Hospitality Services

Theory and International Applications

Author: B. Prideaux,Gianna Moscardo,Eric Laws

Publisher: CABI

ISBN: 1845930150

Category: Electronic books

Page: 384

View: 7870

The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current knowledge, and examines the range of research methods being applied to further develop tourism and hospitality service management research. It is hoped that this book will stimulate new research questions by highlighting tensions and challenges in the area.
Posted in Electronic books

Handbook of Hospitality Marketing Management

Author: Haemoon Oh

Publisher: Routledge

ISBN: 1136399968

Category: Business & Economics

Page: 576

View: 8899

This handbook consists of 19 chapters that critically review mainstream hospitality marketing research topics and set directions for future research efforts. Internationally recognized leading researchers provide thorough reviews and discussions, reviewing hospitality marketing research by topic, as well as illustrating how theories and concepts can be applied in the hospitality industry. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.
Posted in Business & Economics

Management and Technology in Knowledge, Service, Tourism & Hospitality

Author: Ford Lumban Gaol,Wyne Mars,Hoga Saragih

Publisher: CRC Press

ISBN: 1315775522

Category: Business & Economics

Page: 148

View: 1564

Management and Technology in Knowledge, Service, Tourism and Hospitality contains papers covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike.
Posted in Business & Economics

Research and Development in E-Business through Service-Oriented Solutions

Author: Tarnay, Katalin

Publisher: IGI Global

ISBN: 1466641827

Category: Business & Economics

Page: 328

View: 6887

As businesses are continuously developing new services, procedures, and standards, electronic business has emerged into an important aspect of the science field by providing various applications through efficiently and rapidly processing information among business partners. Research and Development in E-Business through Service-Oriented Solutions highlights the main concepts of e-business as well as the advanced methods, technologies, and aspects that focus on technical support. This book is an essential reference source of professors, students, researchers, developers, and other industry experts in order to provide a vast amount of specialized knowledge sources for promoting e-business.
Posted in Business & Economics

Information and Communication Technologies in Tourism 1999

Proceedings of the International Conference in Innsbruck, Austria, 1999

Author: Dimitrios Buhalis,Walter Schertler

Publisher: Springer Science & Business Media

ISBN: 3709163730

Category: Business & Economics

Page: 407

View: 5911

During the last couple of years we learned that infonnation and communication technologies have to be seen as key factors for the success in various industries. Especially in tourism it became evident, that missing the developments in this sector could not only be fatal for the unfolding of the businesses, but also unrenouncable in order to withstand in competition. The objective of ENTER is to show the chance that infonnation technology offers for all participants in the touristic competition to act successfully in permanently changing infonnation environments. It reflects the important role of infonnation technologies in this field. Within the last six years ENTER united various experts - practitioners as well as researchers - to exchange their experiences, ideas and visions in the sector of tourism and infonnation technology. The conferences scope is to provide an international platfonn to discuss the topical situation and future trends, and the possibilities to shape the own strategies. The various points of view of all the participants in workshops, reports and discussions always lead to most interesting perceptions.
Posted in Business & Economics

E-Commerce, E-Business and E-Service

Author: Garry Lee

Publisher: CRC Press

ISBN: 1315762226

Category: Business & Economics

Page: 260

View: 1385

The 2014 International Conference on E-Commerce, E-Business and E-Service (EEE 2014) was held on May 1-2, 2014, Hong Kong. This proceedings volume assembles papers from various professionals, leading researchers, engineers, scientists and students and presents innovative ideas and research results focused on the progress of E-Commerce, E-Business and E-Service. The papers in this book group around the following topics: E-Commerce, E-Business and E-Service, Internet Computing and Information Services, Computer science and Technology and ICT for Business and Management.
Posted in Business & Economics

Business Information Systems: Concepts, Methodologies, Tools and Applications

Concepts, Methodologies, Tools and Applications

Author: Management Association, Information Resources

Publisher: IGI Global

ISBN: 1615209700

Category: Computers

Page: 2476

View: 970

Business Information Systems: Concepts, Methodologies, Tools and Applications offers a complete view of current business information systems within organizations and the advancements that technology has provided to the business community. This four-volume reference uncovers how technological advancements have revolutionized financial transactions, management infrastructure, and knowledge workers.
Posted in Computers