A+ Guide to IT Technical Support (Hardware and Software)

Author: Jean Andrews

Publisher: Cengage Learning

ISBN: 1305446429

Category: Computers

Page: 1119

View: 5814

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ Guide to IT Technical Support, 9th Edition closely integrates the CompTIA+ Exam objectives to prepare you for the 220-901 and 220-902 certification exams. The new Ninth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair and information technology. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. The new edition features more coverage of updated hardware, security, virtualization, new coverage of cloud computing, Linux and Mac OS, and increased emphasis on mobile devices. Supported by a wide range of supplemental resources to enhance learning with Lab Manuals, CourseNotes online labs and the optional MindTap that includes online labs, certification test prep and interactive exercises and activities, this proven text offers students an ideal way to prepare for success as a professional IT support technician and administrator. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Posted in Computers

Lab Manual for Andrews’ A+ Guide to IT Technical Support, 9th Edition

Author: Jean Andrews

Publisher: Cengage Learning

ISBN: 1305266544

Category: Computers

Page: 560

View: 5880

The Laboratory Manual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Posted in Computers

A+ Guide to Managing & Maintaining Your PC

Author: Jean Andrews

Publisher: Cengage Learning

ISBN: 1133135080

Category: Computers

Page: 1344

View: 2170

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC closely integrates the CompTIAA+ Exam objectives to prepare you for the 220-801 and 220-802 certification exams. The new Eighth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. Supported by a wide range of supplemental resources to enhance learning—including innovative tools, interactive exercises and activities, and online study guides—this proven text offers an ideal way to prepare you for success as a professional PC repair technician. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Posted in Computers

A+ Guide to Hardware: Managing, Maintaining and Troubleshooting

Author: Jean Andrews

Publisher: Cengage Learning

ISBN: 1435487389

Category: Computers

Page: 768

View: 6332

Written by best-selling PC repair author and educator Jean Andrews, the fifth edition of A+ Guide to Hardware: Managing, Maintaining, and Troubleshooting maps fully to CompTIA’s 2009 A+ Exam objectives. This full-color guide is the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer hardware. At the same time, it prepares readers to successfully pass the A+ 220-701 and 220-702 exams. The new edition is formatted to support any teaching style and course format, featuring an essentials-to-practical reorganization within each chapter and inclusion of new tabs distinguishing exam content. Further content and live demonstrations with Jean Andrews are available on the accompanying CD, making this new edition a total solution for hardware maintenance and repair. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Posted in Computers

A+ Guide to Software: Managing, Maintaining, and Troubleshooting

Author: Jean Andrews

Publisher: Cengage Learning

ISBN: 1435487370

Category: Computers

Page: 720

View: 7190

Written by best-selling PC repair author and educator Jean Andrews, the fifth edition of A+ GUIDE TO SOFTWARE: MANAGING, MAINTAINING, AND TROUBLESHOOTING maps fully to CompTIA’s 2009 A+ Exam objectives. This full-color guide is the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer software. At the same time, it prepares readers to successfully pass the software portions of the A+ 220-701 and 220-702 exams. The new edition is formatted to support any teaching style and course format, featuring an essentials-to-practical reorganization within each chapter and inclusion of new tabs distinguishing exam content. Further content and live demonstrations with Jean Andrews are available on the accompanying CD, making this new edition a total solution for operating systems maintenance and repair. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Posted in Computers

A+ Guide to Hardware

Author: Jean Andrews

Publisher: Cengage Learning

ISBN: 1133135129

Category: Computers

Page: 784

View: 4659

This step-by-step, highly visual text provides you with a comprehensive introduction to managing and maintaining computer hardware. Written by best-selling author and educator Jean Andrews, A+ GUIDE TO HARDWARE, Sixth Edition closely integrates the CompTIA A+ Exam objectives to prepare you for the hardware portions of the 220-801 and 220-802 certification exams. The new Sixth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage you to learn by doing. Supported by a wide range of supplemental resources to enhance learning—including innovative tools, interactive exercises and activities, and online study guides—this proven text offers an ideal way to prepare you for success as a professional PC repair technician. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Posted in Computers

It Technical Support Troubleshooting Pocket Guide

Author: Jean Andrews

Publisher: Cengage Learning

ISBN: 9781305266537

Category: Computers

Page: 320

View: 9399

When working on a PC, laptop or mobile device, you'll want to keep this handy PC Troubleshooting Pocket Guide by your side. Jean Andrews provides clear, complete explanations to make technical topics easy to understand. The PC Troubleshooting Pocket Guide will help individuals diagnose computer problems with ease and speed. This portable, compact volume provides essential diagnostic and troubleshooting information, and is an essential tool for anyone who needs to find computer information quickly and efficiently.
Posted in Computers

A+ Guide to Software

Author: Jean Andrews

Publisher: Cengage Learning

ISBN: 1305446445

Category: Computers

Page: 816

View: 1969

This step-by-step, highly visual text provides a comprehensive introduction to managing and maintaining computer hardware and software. Written by best-selling author and educator Jean Andrews, A+ Guide to Software, Ninth Edition closely integrates the CompTIA A+ Exam objectives to prepare students for the 220-902 certification exam. The new Ninth Edition also features extensive updates to reflect current technology, techniques, and industry standards in the dynamic, fast-paced field of PC repair and information technology. Each chapter covers both core concepts and advanced topics, organizing material to facilitate practical application and encourage students to learn by doing. The new edition features more coverage of security, virtualization, new coverage of cloud computing, Linux and Mac OS, and increased emphasis on mobile devices. Supported by a wide range of supplemental resources to enhance learning with Lab Manuals, CourseNotes, online labs and the optional MindTap that includes labs, certification test prep and interactive exercises and activities, this proven text offers students an ideal way to prepare for success as a professional IT support technician. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Posted in Computers

A+ Guide to IT Technical Support, Loose-Leaf Version

Author: Jean Andrews

Publisher: N.A

ISBN: 9780357108369

Category:

Page: 1164

View: 7034

Master the details of IT technical support as Andrews/Dark/West's comprehensive COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 10E explains how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. This step-by-step, highly visual, best-selling approach uses CompTIA A+ Exam objectives as a framework to prepare you for 220-1001 and 220-1002 certification exams. Each chapter covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. You study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices and Windows 10. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test preparation and interactive activities to prepare you for a role as an IT support technician or administrator.
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